You Manage the Booking. We Manage the Guest.

Deploy 24/7 digital butlers that handle every in-stay question- from WiFi passwords to appliance troubleshooting- so you can focus on what matters, not repetitive messages.

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Your Guests Have Questions. Lots of Them.

The booking is done. Guest has arrived. Now the real work begins:

• "What's the WiFi password?"

• "How do I use the coffee machine?"

• "The AC isn't working, help!"

• "Where's the nearest pharmacy?"

The cost? Your time. Your sanity. Your growth.

Atrium: Your In-Stay Digital Butler Service

We're not another app for your tech stack. We're a complete done-for-you service that gives

every guest a personal digital butler during their stay- trained on YOUR specific property

details.

Here's what makes us different:

Custom Digital Butlers for Each Property

Not generic templates. We train each butler on your exact WiFi passwords, appliance

instructions, house rules, and local recommendations.


24/7 In-Stay Support in 13 Languages

French guest needs help at 3am? German family can't figure out the AC? They get instant

answers in their language.


Curated Local Experiences

Guests discover the best tours, restaurants, and activities local to your property during their stay- enhancing

their experience and boosting your reviews.


Zero Work for You

We handle 100% of setup, training, and ongoing updates. With Seamless integration with your Property Management System. You literally do nothing.

How It Works

Deploy Your Digital Butlers in 48 Hours

1. We Handle Everything

Share your property details once. Our team trains your digital butlers and integrates your

branding.

2. Guests Access During Their Stay

After booking, guests receive a link and access code. They use it throughout their entire stay

for instant answers.

3. You See Immediate ROI

Your in-stay support workload drops to near zero. Guest satisfaction rises. Reviews improve.

It's that simple.

Pricing

Pricing Designed Around Your Portfolio

Atrium uses a simple per-property pricing model that adapts to the needs of your portfolio. Because, every property operates differently, so we provide tailored pricing after a short portfolio assessment to ensure the service is aligned with your property information, PMS and portfolio goals.


Every plan includes full setup, multilingual support, ongoing optimisation and continuous improvements to your digital concierge.

Atrium uses a simple per-property pricing model that adapts to the needs of your portfolio. Because, every property operates differently, so we provide tailored pricing after a short portfolio assessment to ensure the service is aligned with your property information, PMS and portfolio goals.


Every plan includes full setup, multilingual support, ongoing optimisation and continuous improvements to your digital concierge.


FAQs

FAQs

FAQs

How does Atrium Integrate with my existing PMS/Workflow?

Atrium connects seamlessly with your PMS. Once activated, we automatically pull details needed to train your digital butler and set up guest support. There's no complex configuration required. We handle everything during onboarding.

What does Atrium actually take off my plate?

Atrium becomes the first line of communication for your guests. It uses your property data to instantly answer the majority of queries - from house rules to troubleshooting - without you or your team needing to respond. If there's ever a question Atrium can't resolve, it automatically pushes the guest query through your PMS for you to answer directly. This dramatically reduces message volume while keeping you fully in control of expectations.

Can Atrium support multiple properties or large portfolios?

Yes! Atrium scales effortlessly across multi-unit and multi-city portfolios. Each property receives its own trained butler, while we structure your portfolio within our system for smooth onboarding, consistent performance and easy expansion as you grow.

How does Atrium Integrate with my existing PMS/Workflow?

Atrium connects seamlessly with your PMS. Once activated, we automatically pull details needed to train your digital butler and set up guest support. There's no complex configuration required. We handle everything during onboarding.

What does Atrium actually take off my plate?

Atrium becomes the first line of communication for your guests. It uses your property data to instantly answer the majority of queries - from house rules to troubleshooting - without you or your team needing to respond. If there's ever a question Atrium can't resolve, it automatically pushes the guest query through your PMS for you to answer directly. This dramatically reduces message volume while keeping you fully in control of expectations.

How do I add videos?

Yes! Atrium scales effortlessly across multi-unit and multi-city portfolios. Each property receives its own trained butler, while we structure your portfolio within our system for smooth onboarding, consistent performance and easy expansion as you grow.

How does Atrium Integrate with my existing PMS/Workflow?

Atrium connects seamlessly with your PMS. Once activated, we automatically pull details needed to train your digital butler and set up guest support. There's no complex configuration required. We handle everything during onboarding.

What if the butler gives wrong information?

Atrium becomes the first line of communication for your guests. It uses your property data to instantly answer the majority of queries - from house rules to troubleshooting - without you or your team needing to respond. If there's ever a question Atrium can't resolve, it automatically pushes the guest query through your PMS for you to answer directly. This dramatically reduces message volume while keeping you fully in control of expectations.

Can Atrium support multiple properties or large portfolios?

Yes! Atrium scales effortlessly across multi-unit and multi-city portfolios. Each property receives its own trained butler, while we structure your portfolio within our system for smooth onboarding, consistent performance and easy expansion as you grow.

Ready to Stop Answering In-Stay Questions?

Ready to Stop Answering In-Stay Questions?

Ready to Stop Answering In-Stay Questions?

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